Introduction to the new CarlyleFinance.com

The world of finance has been turned upside down in the last two years.  In the preceding decade, access to finance for most consumers became considered a right; the traditional bank manager and awkward steps to access credit as often typified by Dad's Army's Captain Mainwaring became a distant memory.  The UK economy grew, driven by a credit boom.  Throughout this Carlyle Finance held firm to a focus upon motor finance, developing products and services specific to what for many is their second largest buying decision and working solely through motor dealers to provide a personal, convenient service; convenient because finance is available at the point of sale and convenient because Carlyle has long invested in high quality technology supported by an enthusiastic team of credit professionals at Team Carlyle in our Wales based head office.   

Convenient access to competitively priced loans came to a dramatic halt for very many people with the unprecedented events of the credit crunch.  Throughout the difficult months of the credit crunch Carlyle Finance maintained and indeed increased its lending activity working closely with our motor dealer partners right across the country.  Today as the UK faces up to the challenges of the future, access to personal finance in the wider arena has tightened and interest costs have risen, with so-called 'rate for risk' pricing meaning that the interest rates on the screen or brochure may not be the price upon which a personal loan is accepted.  Motor Finance has held steady and the interest rate quoted, subject to acceptance, is the rate that the customer will enjoy fixed for the agreement length.  The secured nature of the Hire Purchase product is highly appropriate to car finance and the showroom remains a great place to talk through the sometimes confusing range of finance options for consumers looking to establish what is best for them.

Traditional service values remain strong in Carlyle Finance, with our class-leading technology but there is always someone here in Wales that every customer can talk to.  Technology is moving on and it has a real place in the showroom and in customers' homes; and for us it is vital to stay abreast of such innovation; indeed at Team Carlyle we want to be recognised as a leader in innovation and technology.  This all new Carlyle Finance website is our latest investment in the future of motor finance.  We aim to make it easy for customers to understand their financing options, keeping things clear and transparent. We want customers to use our technology, to take advantage of our finance and keep using Carlyle Finance; but we recognise that this is a right earned through the quality of service and experience delivered.

Today this website provides more tools, more access and more information about car finance than ever before. We want people to choose Carlyle Finance because they like the way we think, the way we innovate and the way we put the customer first. We will be responsible in our lending and we aim to treat every customer fairly; we will keep investing in being better and we hope that customers will visit us regularly to enjoy the benefits and innovation that marks us out as a different sort of lender.

Not all financing options are the same, when it comes to car finance, Carlyle Finance the Asset Finance Company of the Year 2010, is that extra bit different and we hope that every visitor to this site feels this difference.

7 June 2010